The following terms and conditions of sale will apply to the sale of all items on the website of Museal Editions. The headquarters of Museal Editions is located at 28 rue du Dernier Sol in Luxembourg-City. The headquarters of Museal Editions is located at 28 rue du Dernier Sol in Luxembourg-City.
The fact of placing an order on our website, and of accepting its delivery implies for the buyer the knowledge and the full adhesion to the present general conditions of sale. Museal Editions reserves the right to modify these terms and conditions of sale at its discretion, without prior notice. Museal Editions reserves the right to modify these terms and conditions of sale at its discretion, without prior notice.
ARTICLE 1: PRICES
1.1 The prices of our products are indicated in Euros, including VAT but excluding shipping costs.
1.2 For all orders, payment will be made in Euros.
1.3 Museal Editions reserves the right to modify the prices indicated at any time. Nevertheless, the products will be invoiced on the basis of the prices in force at the time of order registration, subject to availability on that date.
1.4 The products remain the property of Museal Editions until full payment of the product price.
ARTICLE 2: ORDERING
2.1 All orders placed on our website www.museal.com imply acceptance of all the general terms of sale. The illustrations and texts are presented as an indication and not contractual.
2.2 All orders will be followed by an order confirmation, sent by our services, by email, as soon as possible.
2.3 Museal Editions reserves the right to cancel or refuse an order, in which case the customer who has already paid will be immediately reimbursed.
ARTICLE 3 : AVAILABILITY
3.1 Our offers of products and prices are valid as long as they are visible on our site, within the limits of available stocks.
3.2 The customer is informed of the availability of the ordered articles by email, and this as soon as possible.
ARTICLE 4: DELIVERY
4.1 The product(s) ordered on the Museal Éditions website will be delivered to the delivery address indicated by the customer when ordering.
4.2 Museal Éditions cannot be held responsible for any delay in delivery.
4.3 Upon receipt of the product(s), the customer is responsible for verifying the conformity and condition of the product(s) shipped. The delivery note must be signed “subject to unpacking” in order to protect against possible damage due to transport. If necessary, the customer must contact the carrier and Museal Editions within 48 hours, in order to take out insurance and quickly reship a new product. The delivery note must be signed “subject to unpacking” in order to protect against possible damage due to transport. If necessary, the customer must contact the carrier and Museal Editions within 48 hours, in order to take out insurance and quickly reship a new product.
4.4 If the products received do not correspond to the order or have manufacturing defects, the customer must make a claim within 7 days of delivery by the carrier, either by telephone on +352 46 59 60, or by e-mail to museal@museal.com , or by post to the following address
Museal Éditions, Résidence DALI, 28 rue du Dernier Sol, L-2543 Luxembourg
4.5 The delivery costs calculated by the site are based on the current rates determined by the Luxembourg Post. They may be adjusted for non-standard shipments (dimensions, additional insurance, special packaging, …) and communicated to the customer before payment.
To pay for purchases, three methods of payment are available to the customer:
-Collection: payment in cash or by Bancomat, Visa or Eurocard/Mastercard when collecting your purchases at the Espace Museal.
-By paypal : Upon receipt of the invoice the customer will make the transfer of the amount of the invoice by clicking on the PAYPAL button on the site Museal.com
-By bank transfer: Upon receipt of the invoice, the customer will transfer the amount of the invoice to the bank account indicated below:
Account number : LU31 0021 1387 9971 8000, Bank Dexia-Bil, swift code BILLLULL
ARTICLE 6 : REFUND
For all orders paid by mail order, the Client has a 7-day cooling-off period. In case of return of the products, the reimbursement will be made within one month following receipt of the package by Museal Éditions. The costs of this return are to be borne by the Client. In case of return of the products, the reimbursement will be made within one month following receipt of the package by Museal Éditions. The costs of this return are to be borne by the Client.
ARTICLE 7: RESPONSIBILITY
Museal Editions shall not be held responsible for any errors appearing on the site, or in the event of non-compliance with the legislation of the country where the product is delivered. It is up to the customer to check with the local authorities the possibilities of importing or using the products or services he/she intends to order.
ARTICLE 8 : LEGAL AGE
Only persons of legal age are authorized to place an order.
ARTICLE 9 : INTELLECTUAL PROPERTY
Any total or partial reproduction of the texts, images and graphics contained on the museal.com website is prohibited.
ARTICLE 10: APPLICABLE LAW – DISPUTES
Only the French version of this contract is authentic. In the event of a dispute, Museal Editions and its clients will endeavour to find an amicable solution. In case of failure, the Luxembourg court will have sole justice.
